Measuring to learn, innovate and continually improve
By Ian Saunders, WCO Secretary General
Enhancing performance measurement systems using the WCO PMM: the experience of the Eswatini Revenue Service
By Tanele Magongo, Manager Strategy, Eswatini Revenue Service
India’s trade facilitation journey: viewed through the lens of the National Time Release Study
By Vijay Singh Chauhan, Principal Commissioner of Customs (Retd) and Sruti Vijayakumar, Deputy Commissioner of Customs at the Central Board of Indirect Taxes & Customs, India
Namibia’s experience of conducting its first Time Release Study
By the Namibia Revenue Agency (NamRA)
Relieving congestion at land borders: joint TRS sets South Africa and Eswatini on the right track
By Michael Lekala , of the South African Revenue Service and Nhlanhla Ntshakala , of the Eswatini Revenue Service
Assessing China’s trade facilitation progress – observations from an independent institution
By Zhou Zhuojian, Deputy Director and Li Yaling, Senior Research Fellow, Beijing Re-code Trade Security and Facilitation Research Centre
How the Customs Integrity Perception Survey helped reinforce integrity in El Salvador and Mozambique
By the WCO’s Anti-Corruption and Integrity Promotion (A-CIP) Programme
Accountability and transparency features in the United States’ Customs Trade Partnership Against Terrorism (CTPAT) programme
By the U.S. Customs and Border Protection
Explaining utilization of preferential tariffs: new perspectives
By Sebastian Ahlstich, PhD Fellow, Copenhagen Business School and Lars Karlsson, Global Head of Trade and Customs Consulting, A.P. Møller-Maersk
