Nurturing the next generation: promoting a culture of knowledge-sharing and professional pride in Customs
By Kunio Mikuriya, WCO Secretary General
Why now is the time to address workforce challenges
By Tobias Sattler, Managing Director and Claire Monari, Manager, People & Organisation Consulting, PwC Switzerland
Qatar Customs Knowledge Management Strategy
By Dr. Tariq Shbail, Customs Expert, Regional Training Centre, General Authority of Customs, Qatar
Interesting trends in Customs university programmes
By Professor David Widdowson, CEO of the Centre for Customs and Excise Studies at Charles Sturt University and President of the INCU
Providing diversified learning: some innovative practices of China Customs
By Dr. Hua TONG, President Secretary, Shanghai Customs College, General Administration of China Customs
Knowledge transfer: Serbia Customs shares its experience
By Dragana Gnjatovic, Senior Customs Advisor, Customs Administration of Serbia
Knowledge management: interesting practices from brokers
By Enrika Naujokė, Director of the Lithuanian Customs Practitioners Association
Some guidance to Customs and trade practitioners on how to deal with the hugely complex, demanding and risky field of Customs knowledge
By Anthony Buckley, Chair of Customs Knowledge Institute