Data analysis: seizing opportunities for effective border management
                        By Dr Kunio Mikuriya, Secretary General, World Customs Organization                        
                                                Data analysis for effective border management – the Canadian experience
                        By Charles Slowey, Director General, Global Border Management and Data Analytics, Canada Border Services Agency                        
                                                Border management modernization in New Zealand forges ahead
                        By Murray Young, Chief Information Officer, New Zealand Customs Service                        
                                                Mirror analysis, a risk analysis support tool for Customs administrations
                        By Roger-Claver Victorien Gnogoue, Financial Services Director, Côte d’Ivoire Customs                        
                                                Data analysis in risk management: Singapore Customs’ perspective
                        By Singapore Customs                        
                                                API-PNR: an overview of the French system and the challenges faced
                        By Christophe Hypolite, PNR Mission, France                        
                                                Developing data analyst skills: how the WCO contributes to expanding this specialized area of work
                        By Tsendsuren Davaa, Ph.D., Professional Associate, Compliance and Facilitation Directorate, WCO                        
                                                Cognitive computing for Customs agencies: improving compliance and facilitation by enabling Customs officers to make better decisions
                        By Stewart Jeacocke, Global Customs Expert, IBM  and Norbert Kouwenhoven, EU Customs Leader, IBM European Union Team