Since 2015, Directors General of Customs and their executive teams have been able to participate in a ‘Top Executive Retreat,’ as a means of further strengthening their capacity in implementing change and in achieving organizational results. This article ex...
Gender equality is now a dominant theme throughout the world, and is being pursued in various ways by international organizations, governments and industry alike. The Customs world is no different as it tackles the issue, bolstered by ‘gender mainstreaming’ bei...
The health and wellness of our workforce is critical to the success of modern border management organizations. While the operating environments differ between each of our countries – for example, some of us work in an armed environment, or within different legal frameworks – we all share a co...
As far back as Colleen Piccone can remember, the World Trade Center was always a part of her life. Growing up on Staten Island in the early 1970s, she watched from across the New York Harbour as the Twin Towers were being built. After graduating from Brooklyn Law School, she started working at 6 ...
Just a few years ago, the Dubai government set a very aggressive vision to compete with the major cities of the world, and to stand out as the leading trade hub in the Middle East. This left Dubai Customs with no choice but to evolve and transform.
The characteristics of the environment wh...
High rise buildings with beautiful lighting, fascinating road layouts and curves cutting deftly and sometimes complicatedly across each other, signalled my arrival in Japan. Almost every wall and sign post from the airport to the city was dotted with an intriguing mix of Katakana, Hiragana and Ka...
In cooperation with the WCO, the Gambia Revenue Authority has embarked on a journey to modernize its human resource management capacity, which will enable it to become one of the country’s best employers, as well as a better service delivery institution.
Are there ways to improve compliance, safety, security, operational efficiency and information quality in international trade? Reduce the administrative burden for business and government? Foster the uniform application of Customs legislation? Encourage mutual unde...